Privacy Policy

This Privacy Policy describes how personal information is collected, used, and protected when individuals interact with quickwin.games. It applies to players and website visitors, ensuring transparency on data processing practices in compliance with Australian (AU) law and industry standards. This policy is effective as of 1 January 2025.

Who We Are

OBSERVE: The operator of quickwin.games is part of an international corporate structure involving Rabidi N.V. as the parent company, with Tilaros Limited as a related entity. While full legal address and registration details are not specified, all personal data matters for this site are handled under the auspices of the parent entities and in accordance with applicable AU and international regulations.

Legal Entities: quickwin.games is operated in connection with Rabidi N.V. (parent company) and Tilaros Limited. Headquarters and local offices are located in Curaçao (CW) and Cyprus (CY); detailed addresses may be provided upon user request, subject to privacy and security controls.
Contact and Data Protection: For all privacy-related enquiries, users may contact our Data Protection Officer or dedicated team via our official website quickwin.games. Designated person: Mason Wright. Email contact and/or feedback form can be requested through the main support channel on the website.
Registration Details: The detailed company registration number, legal address, and tax identification numbers are available upon formal request as required by law.

REFLECT: All operations of quickwin.games are undertaken in accordance with the highest standards of regulatory compliance, transparency, and accountability, ensuring user data is processed by clearly identified legal entities and contact points.

What Personal Data We Collect

OBSERVE: quickwin.games collects a range of personal and technical data as required for service provision and regulatory compliance. Collection is strictly limited to what is necessary, in line with AU Privacy Act 1988.

Personal Data: Full name, date of birth, address, email address, telephone number, and other identity documents requested for Know Your Customer (KYC) verification and age checks.
Technical Data: IP addresses, unique device identifiers, browser type, access times, connection logs, and other device data to enable secure access and prevent fraud.
Payment Data: Payment method details (e.g. card or e-wallet information), account numbers, transaction records, withdrawal and deposit history for anti-money laundering (AML) compliance.
Behavioural Data: Betting and gaming history, win/loss records, in-game activity, session duration, click/path analysis for responsible gambling and system analytics.
Cookies and Tracking Technologies: See "Cookies & Tracking Technologies" for full details.

REFLECT: All categories of data are essential either for regulatory requirements, service delivery, fraud prevention, or user experience optimization.

Legal Basis for Processing

OBSERVE: According to AU data protection law and industry best practices, quickwin.games processes personal data based on clear legal grounds.

User Consent: Data processing for marketing communications and non-essential analytics is based on explicit user consent, which can be withdrawn at any time.
Performance of Contract: Data collection is necessary for the creation, maintenance, and administration of user accounts, delivery of gaming services, payment processing, and user support.
Legitimate Interests: We may process limited data for legitimate business purposes, such as system analytics, product development, and prevention or detection of fraudulent behavior, provided such interests do not override your rights.
Compliance with Legal Obligations: Compliance with AU and international regulations, including KYC, AML/CFT, and tax reporting mandates, requires the retention and processing of certain personal and transaction data.

REFLECT: Each processing ground is selected based on necessity, proportionality, and user protection, and users are informed of their rights regarding all consent-based processing.

Purpose of Processing

OBSERVE: All data collected by quickwin.games is processed strictly for lawful and transparent purposes.

Service Provision: Operating user accounts, authenticating identity, providing access to casino games, and enabling financial transactions.
Service Improvement: Conducting user analytics, website optimization, troubleshooting, and adapting services to user needs.
Marketing Communications: Sending promotional offers and newsletters with user consent, and conducting limited profiling for personalized offers.
Regulatory Compliance: Meeting all legal obligations under AU and other applicable laws, including financial transaction monitoring and reporting.
Fraud Prevention and Security: Ensuring the integrity of systems and detecting security incidents by monitoring access and transaction patterns.

REFLECT: No processing purpose falls outside direct user interest or lawful operator obligations. All purposes align with AU regulatory requirements.

Disclosure & Sharing

OBSERVE: quickwin.games may disclose user data to third parties strictly within the limits prescribed by law and with appropriate safeguards.

Payment Partners: Data may be shared with licensed payment service providers and banks as required to process deposits, withdrawals, and refunds, in line with AU AML/CTF regulations.
Service Providers: Third-party vendors (e.g. IT support, CRM systems, verification services) receive data only to the extent necessary to perform services on our behalf, under binding confidentiality agreements.
Regulatory Authorities: Disclosures are made to relevant AU regulators, law enforcement bodies, or courts as required by law or regulation.
Affiliates: Data may be shared with affiliated companies (e.g. Rabidi N.V., Tilaros Limited) for operational integrity and regulatory reporting, always subject to applicable confidentiality rules.
Advertising Networks: If explicitly consented to by the user, limited marketing or tracking data may be shared with approved advertising partners.

REFLECT: All disclosures are governed by strict contractual controls and subject to regular compliance reviews to uphold user privacy and regulatory standards.

International Transfers

OBSERVE: As part of an international group, quickwin.games may transfer personal data outside Australia to affiliated companies or service providers in countries including Curaçao (CW), Cyprus (CY), or others.

Transfer Mechanisms: All cross-border data transfers are conducted under legally recognized safeguards, including the use of standard contractual clauses, equivalent to EU Model Clauses, and due diligence on recipient entities.
Third Countries: Where data is transferred to countries lacking similar data protection laws as Australia, contractual and technical protections ensure continued privacy and security.
User Notification: Users have the right to request further information regarding specific transfer mechanisms and protection measures applied to their data.

REFLECT: International transfers are minimized and only actioned with robust protection comparable to that under Australian Privacy Principles.

Data Retention

OBSERVE: Data is stored only for as long as necessary to satisfy the purposes for which it was collected or as legally required.

Personal Data: Retained up to 5 years from the date of account closure, in accordance with AML and regulatory requirements, unless a longer period is legally mandated.
Technical and Device Data: Retained for up to 2 years after the last system access unless used for ongoing investigations or security reviews.
Behavioural and Transaction Data: Stored for 5 years to support responsible gambling policies, regulatory audits, and potential user disputes.
Deletion and Anonymization: Data not required for legal, regulatory, or security reasons is deleted or irreversibly anonymized. Users may request erasure subject to statutory exceptions.

REFLECT: Retention practices strictly comply with AU legislation and industry standards, balancing user rights and regulatory obligations.

Your Rights

OBSERVE: All users of quickwin.games benefit from comprehensive data rights under AU law.

Right of Access: You may request information about the personal data quickwin.games holds about you and obtain a copy in a commonly used electronic format.
Right to Correction: You may request rectification of any inaccurate or incomplete data.
Right to Deletion: You may request that your data be deleted, subject to applicable legal and regulatory exceptions.
Restriction of Processing: You may request that processing of your data be limited under certain circumstances.
Right to Object: You may object to processing (including profiling) based on legitimate interest or direct marketing.
Data Portability: You may request your data be transferred in a structured, machine-readable format to another service provider.
Withdrawal of Consent: Where processing relies on your consent, it may be withdrawn at any time without affecting the lawfulness of prior processing.

REFLECT: All users receive robust right protections under AU regulation, and support channels are available for all data-related requests.

Cookies & Tracking Technologies

OBSERVE: quickwin.games uses cookies and similar technologies to enhance user experience and deliver essential site functionality.

Session Cookies: Temporary cookies that enable navigation and use of key features; deleted when the browser is closed.
Persistent Cookies: Remain on your device for a set period (up to 24 months) to remember your settings and preferences.
Third-Party Cookies: Used for analytics (e.g., Google Analytics) and with user consent for targeted advertising via approved networks.
Cookie Management: You may manage or disable cookies via your browser settings. Some cookies essential for site operation cannot be disabled. Where available, use the quickwin.games internal privacy panel to adjust tracking preferences.

REFLECT: Users are notified about cookie use on first visit and may review or adjust preferences at any time.

Data Security

OBSERVE: quickwin.games employs up-to-date technical and organizational safeguards to protect all data processed.

Encryption and Data Protection: All user data is encrypted at rest and in transit using industry-standard SSL/TLS protocols and encryption mechanisms.
Access Controls: Access to personal data is limited to authorized personnel only, with ongoing monitoring and audit trails.
Regular Audits: Systems are subject to regular security audits and vulnerability assessments to identify and mitigate risks.
Staff Training: All personnel undergo privacy and security training, with strict disciplinary policies for violations.
Incident Response: A formalized incident response plan ensures timely notification to affected users and authorities in case of a data breach, as required under AU law.

REFLECT: Security measures are continuously reviewed and updated in line with technological advances and emerging threats.

Complaints & Contacts

OBSERVE: quickwin.games provides clear channels for users to raise questions or complaints regarding data processing.

Primary Contact: Data Protection Officer (DPO) - Mason Wright. Users may contact via the official website's support portal at quickwin.games.
Complaint Procedure: Users should first contact quickwin.games Customer Support with any privacy concern. Where unresolved, complaints may be escalated to the DPO. If not satisfactorily addressed, users may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) or, if applicable, a local data protection authority.

REFLECT: All complaints are acknowledged within 10 business days and resolved as promptly as possible, with a final response within 30 days unless exceptional circumstances apply.

Updates

OBSERVE: quickwin.games may update this Privacy Policy as legal, operational, or technological changes occur.

User Notification: Material changes are communicated by notice on the website or by direct email to registered users.
Review and Acceptance: Continued use of quickwin.games after notification of changes constitutes acceptance. Users are encouraged to review the policy regularly.
Last Revision Date: This policy was last updated on 1 January 2025.

REFLECT: All updates are transparent and accessible, ensuring users remain informed of their rights and the operator's obligations at all times.